Have questions, feedback, or need support? We'd love to hear from you.
For app support, bug reports, or feature requests, please email us directly.
We typically respond to inquiries within 1-2 business days. For urgent issues, please include "URGENT" in your email subject.
We'll never share your email with anyone else.
Quick answers to common questions.
VitalWhy works with any device that syncs with Android Health Connect — smart rings (RingConn, Ultrahuman, Circular), fitness watches (Garmin, Withings, OnePlus), smart scales, blood pressure monitors, and 30+ compatible apps.
We never sell your data to third parties. We collect anonymized data to improve our algorithms, but your personal identity is never linked to it. See our privacy policy for details.
Yes. You can export all your data from within the app at any time. The export includes all logged events, correlations, and settings.
The correlation engine needs at least 3 occurrences of an event over 60+ days to identify patterns. Keep logging, and insights will emerge.
VitalWhy offers a free tier with core features. Premium features may be available through a one-time purchase or subscription.
Please email us at support@vitalwhy.com with details about the issue, including your device model and Android version.